Building an email list and Instagram for pre-launch IN-DEPENDANCE

IBASHO Gallery, known for Japanese photography, launched IN-DEPENDANCE to broaden its horizon. They aimed to build an engaged Instagram page and email list to kickstart their first exhibition.

Online communication plan
Build trust through email
Engage through social media
Date
June 2024
Client
IN-DEPENDANCE

The problem

Since 2015, IBASHO Gallery is internationally known for its focus on Japanese photography. Over the years, Martijn and Annemarie, the people behind IBASHO, discovered many artists whose work resonated with their vision but had no connection to Japan.

So they decided to open a second gallery in Antwerp, IN-DEPENDANCE, which aligns with their artistic ethos while being free from the artistic and geographical borders of Japan.

They recognised the need for a robust and transparent digital communication strategy. With limited in-house digital expertise and the demands of running IBASHO and attending art fairs, they turned to ORYS for help.

The mission

The key challenges were a lack of budget for digital advertising and the need to maintain a connection with IBASHO while distinguishing IN-DEPENDANCE as a sister gallery. We identified the target audience for IN-DEPENDANCE to find the best platforms for engagement and brand awareness, choosing email marketing and Instagram.

These channels allowed us to tap into IBASHO's audience and also establish the galleries as separate entities from the beginning. We crafted a three-stage communication plan: stage one from March 24 to the soft opening in May, stage two from May to September, and stage three from September onwards.

Impact

606
Email subscribers pre soft launch
73%
Email open rate
612
Instagram followers pre soft launch
1100
Visitors during soft opening

The outcome

This case study, written in June 2024, focuses on the results of stage one during the soft opening in May 2024.

We created an IN-DEPENDANCE email list and creates IBASHO email campaigns to encourage subscriptions. New subscribers received welcome emails explaining IN-DEPENDANCE, its connection to IBASHO, and future plans.

On Instagram, we created content based on three pillars and collaborated with IBASHO, using clear calls to action. In stage two, from May to September, our goal is to reduce dependency on IBASHO and build external traction, establishing a strong following for IN-DEPENDANCE by the official opening in September.

Kind words

"Finn explained every step of the way so that we didn't feel left out and regularly updated the digital communication plan as needed."

Martijn Van Pieterson
Owner IN-DEPENDANCE

Looking for help in growing an engaged email audience and / or Instagram following? Let's start a conversation.

A photograph of Finn